Author Topic: Probe Software Company and Product Information  (Read 4673 times)

John Donovan

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Probe Software Company and Product Information
« on: April 04, 2014, 12:35:07 pm »
This board is for general inquiries and information about Probe Software and its products. Please feel free to post any questions about our company or information about any of our products.

For those just getting started here is a basic list of useful links, starting with our main web page:
http://probesoftware.com/

The CalcZAF (our free EPMA utility product) download and update page:
http://probesoftware.com/Technical.html

The Probe for EPMA (quantitative analysis) and Probe Image (quantitative mapping) update page:
http://probesoftware.com/Update.html

Our current customer list:
http://probesoftware.com/Customer.html

A list of our microprobe "specialists" who perform installations and training on site:
http://probesoftware.com/Support.html
« Last Edit: April 06, 2014, 03:18:22 pm by John Donovan »
John J. Donovan, Pres. 
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John Donovan

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Re: Probe Software Company and Product Information
« Reply #1 on: June 02, 2016, 10:45:41 am »
Probe Software is pleased to announce that Cameca and Probe Software have signed an agreement which allows Cameca to offer our software for all new instrument sales worldwide.  We have had a similar agreement with JEOL for many years, but this is the first formal agreement between Probe Software and Cameca, so we are looking forward to further cooperation and collaboration with Cameca and their excellent electron microprobe instruments.

If you are considering purchasing a new Cameca SX5 instrument anywhere in the world, you should contact your local Cameca sales representative and ask them to include our Probe for EPMA and Probe Image software packages in your new instrument quotation. Our software package options are as follows:

Probe for EPMA (main application)
Integrated EDS/WDS quantification (currently for Bruker and Thermo SDD  systems)
Probe Image (quantitative x-ray mapping)
Surfer and Grapher (scripting and presentation output)
Installation and Training (by one our our expert microprobe specialists)

For existing SX100 and SX5 instruments, please contact Probe Software directly for a quotation at barbara@probesoftware.com.
« Last Edit: June 02, 2016, 10:48:43 am by John Donovan »
John J. Donovan, Pres. 
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John Donovan

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Re: Probe Software Company and Product Information
« Reply #2 on: October 03, 2016, 08:14:47 am »
We just added a complete list of our products and services to our What We Offer page here:

http://probesoftware.com/What.html

Our latest product brochure can be found here:

http://probesoftware.com/download/probesoftware%208-30-2016%20single%20pages_reduc.pdf

Please let us know if you have any questions.
john
John J. Donovan, Pres. 
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John Donovan

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Re: Probe Software Company and Product Information
« Reply #3 on: October 31, 2016, 10:18:56 pm »
We've just updated our technical training and support brochure. Please take a look:

http://probesoftware.com/download/probe%20software%20training%20flyer.pdf
John J. Donovan, Pres. 
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John Donovan

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Re: Probe Software Company and Product Information
« Reply #4 on: November 17, 2016, 06:16:45 pm »
I've also updated our "Who We Work With" web page here:

http://probesoftware.com/Who.html

We don't claim that this is a complete list, so if you've collaborated with Probe Software and would like your name listed here as well, please just drop us a line.  We want to include all our colleagues who have worked with us.
john
John J. Donovan, Pres. 
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John Donovan

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Re: Probe Software Company and Product Information
« Reply #5 on: December 10, 2016, 01:42:14 pm »
Beginning this year both JEOL and Cameca are "factory approved" re-sellers of our Probe for EPMA and Probe Image software, for advanced EPMA acquisition and analysis on new and existing EPMA instruments.



Please contact us or your local JEOL or Cameca sales representative for details.

Remember, our Probe for EPMA and Probe Image software software are designed to run simultaneously *alongside* your JEOL or Cameca OEM software (usually on a separate computer) for simple to advanced EPMA applications and methods.
john
John J. Donovan, Pres. 
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John Donovan

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Re: Probe Software Company and Product Information
« Reply #6 on: December 15, 2017, 12:38:51 pm »
It seems worth mentioning again that our JEOL and Cameca (factory approved) software products can run alongside the JEOL or Cameca OEM applications (usually on separate computers), but connected to the same instrument *simultaneously* along with the OEM applications at the same time.

In the past this was not possible due to the nature of the instrument communications, but since the introduction of TCP/IP networked EPMA instruments starting with the JEOL 8900 and the Cameca SX100, there is essentially no practical limit to the number of computers/applications that can connect to the instrument at the same time. This provides enormous flexibility for both the developer and users.

I remember at the time when we first got this network communication working on an EPMA instrument and it was cool to watch a spectrometer start to move from one computer and even before it finished, start the same spectrometer moving in a different direction from the other computer and the spectrometer would slow down and reverse direction and proceed to completion.  Wow I thought.  This is going to be fun!

Just for illustration here is a JEOL 8200/8500 showing the JEOL UNIX software and the Probe for EPMA software running simultaneously. This is also true for the JEOL 8230/8530 instruments running the new PC based JEOL software applications.



And here is a Cameca SX100 instrument showing both the Cameca PeakSight software and the Probe for EPMA (and Thermo EDS) software running at the same time:



So the point is, with Probe Software EPMA applications, one gets to keep everything they already have with their instrument, but by making a simple network connection to the existing instrument network, one can open up a new world of analytical possibilities for improving accuracy and precision (and most importantly, laboratory throughput!).

I'm also attaching (please login to see attachments), a PPSX (Power Point Presentation Show) file below that describes some of these improvements that I presented recently.  Sorry for the "advertising" nature of this post, but some people aren't aware of these cool networking capabilities of their instruments and we would like to help.    :)

Please let me know if you have any questions.
john
« Last Edit: December 17, 2017, 05:16:41 pm by John Donovan »
John J. Donovan, Pres. 
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John Donovan

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Re: Probe Software Company and Product Information
« Reply #7 on: August 14, 2018, 06:32:32 pm »
Apologies if anyone has recently tried to update CalcZAF (our EPMA/ZAF/Phi-rho-z and Monte Carlo utility) or Probe for EPMA (our acquisition, automation and analysis software for JEOL and Cameca EPMA instruments), from the Help | Update menu, and got an error regarding the download.

This is occurring on some user computers and is related to our changing over to secure server pages. To update the free CalcZAF software you will need to (one time only) manually download the update file using this link here:

https://probesoftware.com/download/CalcZAF.msi

and run the installer file by double-clicking it.  Once you do this, you can, from then on, update simply using the Help | Update menu as before.

To update Probe for EPMA you will need to (again, one time only), manually download the update file using this link here:

https://probesoftware.com/ftp/V11/ProbeForEPMA.msi

and again run the installer file by double-clicking it. Future updates can be performed from the Help | Update menu as before. Note that the PFE download requires a user and password.  Please contact any of our support specialists listed here:

John Donovan, 541 343-3400
Paul Carpenter, 314 602-9697
Gareth Seward, 805 708-8480
Karsten Goemann, +61 407-101-990
Anette von der Handt, 612 222-6711
Owen Neill, 207 653-6331

Email address links are on this page:

https://probesoftware.com/Support.html

They can provide the login and password for the Probe for EPMA download.  We are very sorry for any inconvenience.
john
« Last Edit: August 14, 2018, 07:23:24 pm by John Donovan »
John J. Donovan, Pres. 
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John Donovan

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Re: Probe Software Company and Product Information
« Reply #8 on: August 16, 2018, 07:20:45 pm »
Apologies if anyone has recently tried to update CalcZAF (our EPMA/ZAF/Phi-rho-z and Monte Carlo utility) or Probe for EPMA (our acquisition, automation and analysis software for JEOL and Cameca EPMA instruments), from the Help | Update menu, and got an error regarding the download.

To update Probe for EPMA you will need to (again, one time only), manually download the update file using this link here:

https://probesoftware.com/ftp/V11/ProbeForEPMA.msi

and again run the installer file by double-clicking it. Future updates can be performed from the Help | Update menu as before.

*Or* simply use the third download option from the Help | Update Probe for EPMA menu.  Doh!

After that, you can use the other download options for further PFE updates.
« Last Edit: August 16, 2018, 07:30:25 pm by John Donovan »
John J. Donovan, Pres. 
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John Donovan

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Re: Probe Software Company and Product Information
« Reply #9 on: September 14, 2019, 01:39:35 pm »
We recently updated our Probe Software support page:

https://probesoftware.com/Support.html

to include pictures and short biographies of our microprobe support specialists.  Please check out our friendly and helpful EPMA experts!

These independent consultants, working with Probe Software, provide installation and training services for JEOL and Cameca EPMA instruments, for our Probe for EPMA, Probe Image and CalcImage application products, throughout the world.

These EPMA experts can perform complete installation and training on existing and new JEOL 8900/8200/8500 and Cameca SX100 and SXFive EPMA instruments. In addition they can provide custom training for new and even experienced instrument operators, tailored to your facility staffing requirements. 

Please let us know your EPMA software installation and training needs at support@probesoftware.com.
« Last Edit: September 14, 2019, 01:42:03 pm by John Donovan »
John J. Donovan, Pres. 
(541) 343-3400

"Not Absolutely Certain, Yet Reliable"